Nancy joined Western States in January 2003 as receptionist in the Hamilton office bringing with her many years of customer service experience. Shortly after being hired, she received her Property Casualty license and has since been working as Receptionist and Customer Service Agent in the Hamilton and Stevensville offices.
Nancy was born and raised in the windy little town of Havre, MT as did her husband Arlen where they raised their daughters Kari, a 2nd grade teacher in Hamilton and Lisa, a vascular ultra sound tech in Portland. Arlen is a retired railroad electrician and works as the maintenance person at St Francis Church in Hamilton. Nancy and Arlen have been blessed with twin grandchildren Ethan and Ella, age 5.
In addition to doting on the grandkids, Nancy enjoys Griz Football and Zags Basketball, and spending time with family and friends.